The Void that is UPS

The most un-funny thing that happened this Christmas:

We order TWO digital photo frames for Chuck and Cheryl, and they SHOULD have arrived on December 24th. Well, the 24th passes, and we decided to check on the package status on the 26th. Lo and behold, this package has been "delayed due to a train derailment" and is eventually squashed in a wreck on the 24th somewhere outside of Oak Creek, WI.
And the second package, according to the UPS customer service agent, was "lost somewhere between New Jersey and Chicago."... ah, yes, yet another reason to use Fed Ex, and to finish Christmas shopping in September.
So, in resolution, NewEgg, the seller, is sending us two new frames, VIA FED EX, which should be here by Friday. We'll keep you posted.

Tracking number 1Z039AF20308568496

Tracking number 1Z039AF20308568496 Ship date 12/19/2007 Estimated delivery	Destination LA CROSSE, WI, US Service type GROUND Weight 5.00 LBS
Status In Transit

Date/Time	Activity	Location	Details
12/24/2007	DAMAGE REPORTED / DAMAGE CLAIM UNDER INVESTIGATION[X]	LA CROSSE, WI, US
12/24/2007	UPS INTERNAL ACTIVITY CODE / ALL MERCHANDISE DISCARDED. UPS WILL NOTIFY THE SENDER WITH DETAILS OF THE DAMAGE[X]	LA CROSSE, WI, US
12/23/2007	UNLOAD SCAN[I]	OAK CREEK, WI, US
12/23/2007	ARRIVAL SCAN[I]	OAK CREEK, WI, US
12/21/2007	THE PACKAGE IS DELAYED DUE TO A TRAIN DERAILMENT[X]	HODGKINS, IL, US
12/20/2007	DEPARTURE SCAN[I]	EDISON, NJ, US
12/19/2007	LOCATION SCAN[I]	EDISON, NJ, US
12/19/2007	ORIGIN SCAN[I]	EDISON, NJ, US
12/19/2007	BILLING INFORMATION RECEIVED[M]